An Inclusive Litany

4/26/99

The New York Times reports that the Labor Department "will neither confirm nor deny" that it is investigating the use of volunteer labor by America Online. The company has long provided free online service to people who monitor chat rooms for profanity. But some volunteers later became disgruntled and ratted out AOL itself, saying the company didn't appreciate their efforts, and that the "free" service they received used to be worth more when it was more expensive.